We
are all Guides
The
Guide's Guide:
A Framework For Guiding
Adventure
- Know
Yourself
- Balance
Risk
- Build
Connections
- Develop
Skill
- Lead
Others
- Encourage
Participation
- Achieve
Adventure
Achieving Adventure:
The Book
About Us
Partners
Contributors
Contact
|
Lead Others - Group Management
Guides are people managers. They are constantly managing the
risk and the experience of the adventure. At times a guide
can wear many hats ranging from friend and counselor to
organizer and problem solver. When things are going well a
guide’s relationship with their participants is rewarding
and amiable. Unfortunately there are times when things are
not going well. When risk increases, fatigue sets in or
people get grumpy and frustrated the relationship between
guide and participant can become strained and tense. No one
can be all things to all people and the job of a guide is
not to be everyone’s best friend all the time. A guide’s
job is to bring everyone back safely and hopefully to exceed
the guest’s expectations.
To do this a guide has to be
an efficient and confident manager of the people they are
leading. They have to know when to exercise a firm hand,
loosen the reins or give praise. Managing people is the most
demanding aspect of guiding because everyone is different.
Each person has different needs and has to be handled in a
way that resonates with them. One strategy might work for
one person but completely backfire if used on the next
person.
People in groups can be
especially difficult to manage as people interacting
together can form dynamics that challenge the guide’s
position.
|